Shipping, returns & guarantee

Shipping

• Orders ship from the United States unless the sales page says otherwise.
• Your tracking number is in your order email.
• Delivery questions: the order desk listed in the footer.

Guarantee

You have 60 days from purchase, unless the sales page prints a longer window. To claim it, contact the order desk listed in the footer with your order ID. It’s a purchase policy, not a medical promise.

How to return

1. Contact the order desk (number in the footer) with your order ID.
2. Pack the bottles with a note: your full name, email and order ID.
3. Mail to 122 East 42nd Street, Floor 18, New York, NY 10168.
4. Use a tracked service. You pay return shipping.

Refund timing

After your return is logged	3–5 business days to process
On your card	Usually another 5–10 days
Keep	Your order email and return tracking

Check your bottle

If your bottle shows a lot number and best-before date, they’re on the base. To match it to your order, ask the order desk listed in the footer.

Lot reference	SUG-26/SU-6195
CoA reference	SUG-6195-26-SU