Contact the desk
Pick the right line and you’ll get help faster.
Prepared by the Sugarresetformula editorial teamMedical review: Dr. Andres Palacio, MDUpdated
Orders & refunds
Tracking, changes and refunds after you order.
Have your order ID ready.
Website email
Pages, typos, privacy and press. This inbox can’t see orders.
Mon–Fri, 9:00am–5:00pm ET
Office (New York)
880 Third Avenue, Floor 13, New York, NY 10022, USA
Not a walk-in store.
Returns (New York)
122 East 42nd Street, Floor 18, New York, NY 10168, USA
Call the order desk first, then put your full name, email address and order ID inside the parcel.
Sales email
For checkout questions, use the contact link on your checkout page.
